Email: info@abccenter.kiev.ua
Телефон: +380 44 239-10-91
 

Языковой мастер-класс: Customer Service

Nobody would argue that we deal with internal or external customers on a daily basis.

  • How to communicate the benefits of your service to your best advantage?
  • How to make and reschedule an appointment?
  • Which customer service techniques would be the most suitable for a specific situation?
  • How to tackle customer complaints?
  • Are there any grammar tricks to be used while handling requests?

We do believe that our workshop will give professional managers  valuable insights into these crucial issues.

Дата: 16.12.15, 15.00 – 18.00

Стоимость: 700 грн.

Для клиентов А.В.С.: бесплатно

Required level: Intermediate /Upper-Intermediate

Информаци и регистрация по тел.: (044) 529 41 99, (067) 240 71 92 или mprokipets@abccenter.kiev.ua

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