English for Catering and Hotels
Aiming to meet the specific language needs of those employed in the hospitality industry the course covers a wide range of vocabulary and skills related to work in hotels and restaurants as well as grammar structures relevant to the needs of this target group.
During the course the students will
- learn key vocabulary for efficient interaction within their field of work;
- acquire communication skills which are of immediate relevance to the work in Horeca sector:describing products and services, welcoming and greeting guests; advising clients on the menu, services and facilities, taking orders and bookings, giving instructions to staff, handling complaints, giving directions, etc.;
- master grammar constructions with reference to the functions they carry out in particular situations arising in hotels and restaurants.
Methodology: Being based mainly on communicative approach the course features panel discussions, skills-based exercises, pair work, role plays, case studies, simulations, a number of video and audio-based exercises and other activities designed to actively engage participants in the realm of hospitality industry.
Course duration: the course is offered in two formats:
- a short course (20 hours or 10 classes)
- a master class (240 min)
Required language level: Pre-Intermediate and higher.